Data Deletion Instructions






Data Deletion Instructions - Connectexprex




Data Deletion Instructions


At Connectexprex, we respect your privacy and understand that you may wish to delete your personal data from our systems. Below are the detailed instructions on how you can request the deletion of your data:



1. Data Deletion Request


To initiate the data deletion process, you need to submit a formal request. You can do this by contacting us via email or phone:



Email: info@connectexprex.com


Phone: +2349051531406


Contact Person: Prince Onumajuru



In your request, please include the following information:



  • Your full name

  • Your registered email address

  • Your username or account ID (if applicable)

  • A clear statement requesting the deletion of your personal data



2. Verification of Identity


For security reasons, we may need to verify your identity before processing your request. This helps ensure that the data is only deleted upon a legitimate request from the account owner. You may be asked to provide additional information or documentation, such as:



  • A copy of a government-issued ID

  • Answers to security questions associated with your account



3. Processing the Request


Once your identity has been verified, we will process your data deletion request. This process typically takes up to 30 days. During this period, you will not have access to your account and all associated data will be scheduled for deletion.



4. Confirmation of Deletion


After the deletion process is complete, you will receive a confirmation email from us, indicating that your data has been permanently removed from our systems. This confirmation will be sent to the email address you provided in your request.



5. Irreversible Deletion


Please note that data deletion is irreversible. Once your data has been deleted, it cannot be recovered. Ensure that you have backed up any important information before initiating the deletion request.



6. Exceptions


In certain cases, we may retain some data for legal, regulatory, or security purposes. If this applies to your request, we will inform you of the specific reasons why some data cannot be deleted and the duration for which it will be retained.



7. Contact for Assistance


If you encounter any issues during the data deletion process or have any questions, please contact our support team for assistance:



Email: info@connectexprex.com


Phone: +2349051531406


Contact Person: Prince Onumajuru



We are committed to protecting your privacy and ensuring that your data is handled with the utmost care. Thank you for trusting Connectexprex with your information.